Artist Elizabeth Walker has been doin’ her thing now for about two decades. From getting her start in the jewelry industry as an apprentice in her early twenties, to officially starting her own company in 2006, she’s always been a self starter and independent business woman.
She’s set high career standards for herself, her business partner and husband, Artist Philip Bennett Walker, and sole employee (me🙋🏼♀️)
Wanting to keep true to the handcrafted value behind each and every necklace, as much of the business as possible is handled by our team of three.
From concept to creation and everything in between, (design, production, marketing, photography, inventory, web design, shipping and receiving, and all correspondence on social media, in addition to email, messenger, & live chat) are handled by Elizabeth, Philip and myself.
While we accept help for certain aspects that are beyond our education or experience, Elizabeth keeps as much business as possible operated by our small but mighty team to ensure everything is authentic to the brand.
We’ve all been in a position dealing with a company for a return, specific request, product complaint, etc and know that big businesses usually aren’t the easiest to work with. Whether it’s long wait times or less than compassionate customer service reps - let’s face the fact that it can be a chore to get your request heard and then honored.
Even shopping at a department store these days just isn’t the same - and while you may leave with what you initially went for, chances are there wasn’t much personal interaction or available help while searching for your items.
When you choose Elizabeth Sarah Collections, you’re dealing with one person handling your case, and that person is knowledgeable in every facet of the business.
We put 150% into everything we do and we wouldn't ever have it any other way. Our attention to detail and quality control doesn't stop at the jewelry we hand make, but it overlaps every aspect of the business.
Our goal is to make your shopping experience fun & effortless while you're scrolling our website or chatting with us at our studio or at a pop up event. Making a genuine connection with our customers and acknowledging their personal styles, expectations & budgets is always a priority, whether you're shopping in person or from across the globe.
From product material to shipping times, to styling advice, our team genuinely loves to help customers be informed and excited about their purchase.
It takes dedication, purpose and passion (and just a hint of crazy) to not only work for, but run your own small business.
And you can bet that when you speak to one of our team members, you can feel our love for what we do within the first few minutes of speaking. Okay... we may just be a little bit obsessed with what we do (and each other) but at least we’re not just in it for the money or job role.
Our craft and creativity not only serves a financial role, as its part of the business, but it fulfills a part of our lives that an ordinary job wouldn’t even touch. Every dollar we earn goes towards bigger and better things for the company, such as the new shop we will be opening in mid September! Elizabeth always has a new goal in mind to grow her business, and couldn't reach these milestones without your support.
This blog not only serves as a reminder about the importance of shopping with small local businesses, but we also want you know our team a little better, the roles we serve, and how we conduct business professionally while making our customers feel right at home.
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